Custom Production
All materials we provide are custom-produced to meet the specifications agreed upon at the time of order.
Because we custom-create each order, full payment must be received before production begins.
No Online Sales
We do not offer direct online purchasing at this time. Any pricing or order details on our website are for informational purposes only. Please contact us via phone, email, or in-person at our facility to place an order.
Production Schedule
Once your order and payment details are confirmed, we will provide you with an estimated production timeline.
Production times may vary depending on material availability, order volume, and customization requirements.
Order Updates
We will keep you informed about any unexpected delays (e.g., supplier issues or equipment maintenance). Our goal is to deliver materials on schedule.
No Shipping or Delivery
We do not offer shipping or delivery services. All orders must be picked up in person at our facility.
Pickup Location & Hours
Cabrera Building Supply
125 FM 2324 Emory, TX 75440
Pickup Hours: Monday-Friday, 8 AM – 4 PM
If you need a different pickup time, please contact us in advance to see if arrangements can be made.
Pickup Notification
We will notify you (via email, phone, or text message) once your materials are ready for pickup.
Please bring a valid photo ID and any relevant order paperwork or confirmation details.
No Refunds, Returns, or Exchanges
Due to the custom nature of our products, all sales are final. We do not accept returns or exchanges, nor do we provide refunds.
Before placing an order, please ensure that all specifications (measurements, materials, finishes, etc.) are correct.
Quality Assurance
We take pride in the quality of our materials. If you believe there is a defect or error attributable to our production process, please inspect your order at pickup and let us know immediately.
At our discretion, we may work with you to resolve any issues that are deemed to be our error in production.
Payment Processing
We use Stripe to securely process payments. You may pay by credit card, debit card, ACH, Cash or other approved methods.
Invoices & Receipts
An invoice and/or receipt will be emailed to you once payment is processed. If you need a printed copy, please request one at pickup.
Contact Information
Email: [email protected]
Phone: 903-553-4356
Business Hours: M-F 8am-5pm, Sat 8am-12pm
Inquiries & Assistance
If you have questions about your order or encounter any issues during pickup, contact us via phone or email. We strive to respond to all inquiries within 24 hours.
We may update this Fulfillment Policy at any time to reflect changes in our operations or legal requirements. Any updates will be posted on our website and are effective upon posting.
